Our recent announcements regarding our viewer bot and other related services are listed below. We post announcements any time there is a major change or update.
Oct 25 1:26:45 UTC 2019 - Everyone is excited to stream the new CoD it seems. Bare with us, we're adding more servers to handle the load.
Oct 21 23:35:50 UTC 2019 - Our load-balancer went down due to a failed update. We have migrated the load-balancer to a new node and the site is now back online. Sorry for the inconvenience.
Oct 5 0:37:40 UTC 2019 - Twitch is having a problem showing 0 viewers for everyone. You can check this for yourself by looking at other streams.
Oct 4 17:06:10 UTC 2019 - Good news! We've found a fix for the under delivery (finally). But it means we need to move supplier, we've tested it under extremely heavy load and it works perfectly. Unfortunately, we are waiting on them to give us access, exchange contracts, etc. So, for the next couple of days, the under delivery will persist, but staff can get you to 100% delivery if you just go to support chat and ask. We cannot know when a channel is getting under delivery unless we're told. Everything will be back to normal soon, don't worry!
Oct 2 11:19:00 UTC 2019 - It seems like a lot of our competition is shutting down/not caring about the issues they're having as well. From making you create a ticket to get an answer and removing their live chat to ignoring requests altogether. We are getting a LOT of new customers at the moment and our 24/7 support is being flooded with requests. We have no intention of taking this offline, but response times may be a bit slower and under-delivery might be a problem whilst we try to handle the load.