Operational (but slightly degraded operating between 90% and 100% delivery for some. Major outages between 2am UTC and 6am UTC)
Our recent announcements regarding our viewer bot and other related services are listed below. We post announcements any time there is a major change or update.
Dec 27 11:25:49 UTC 2019 - We're investigating an issue where when a very, very small percentage of people pay for a product, it's not added to their dashboard. If your product isn't there after a successful payment, contact support. Your payment was made and the product is "there", it's just not showing.
Dec 11 22:40:30 UTC 2019 - We have updated our payment provider so that we can start accepting credit card payments. You can now pay via Credit Card and PayPal, please take note of the "coupon code" field, we need to streamline the process a bit because there's a slight discrepancy between applying a coupon code for Crypto and for Credit Card/PayPal. Please take note of the yellow warning box on the coupon section of the checkout page for an explanation. Also, with this new payment system comes a higher level of risk assessment, as we noticed recently an unordinary amount of PayPal Disputes that were Unauthorised.
Nov 24 17:21:07 UTC 2019 - As most of you may know, we have had full delivery for the past 2 weeks, so our fix did in fact work. We are also working on a LOT of new features and changes for the bots, some very interesting features will be coming out and we'll be pushing them out as they're completed. Lots of exciting things to come! The reason for the announcement right now though, is that we currently have 200% delivery. A lot of you don't mind over delivery, because it's free viewers, right? To those I say "You're welcome!". Some of you hate over delivery, though, and to those guys I recommend maybe sending less viewers. We're working on a fix now.
Nov 10 22:28:15 UTC 2019 - Still full delivery. The only complaints we've had today are from people setting high drip-feed rates...it's looking good. We're hopeful that we're the first viewer bot to resolve this universal under delivery issue.
Nov 10 17:32:43 UTC 2019 - Well, so far all day we've had full delivery after the changes we made earlier. So, fingers crossed it carries on. I'll keep this page updated should the delivery change. The only "under delivery" we've had today is people setting high drip-feed rates or using the default of "5 seconds per viewer" and not getting full delivery in 10 minutes like they want. So make sure you take note of what drip-feed rate you set!