Our recent announcements regarding our viewer bot and other related services are listed below. We post announcements any time there is a major change or update.
Jan 14 17:53:06 UTC 2019 - One of the Twitch API's that the chatbot relies on has gone down. We cannot do anything about this until Twitch resolve the error.
Jan 13 20:34:49 UTC 2019 - We have added the ability to "drip-feed" viewers. You can now set a time, in seconds, up to 5 minutes (300 seconds) which will enable your viewers to slowly join your channel. If you select a drip-feed rate of 50 seconds, 1 viewer will join your channel every 50 seconds until you hit the amount of viewers you wanted. Setting a time of "0" will make them join instantly. This feature will make you channel look more realistic. Not many channels have 500 viewers join as soon as they go live, having them trickle in is way more realistic than all at once!
Alongside this, we have fixed some issues where chatbots were not starting or responding.
Jan 11 13:19:02 UTC 2019 - We realise a few people have had issues with delivery for the past 2 days, and we're working on getting everything stable again. If you're having under delivery, please contact support and we can get your numbers up to where they should be.
Jan 8 3:13:13 UTC 2019 - The follow bot is back and we will keep an eye on it. We're also working on resolving the viewbot issues tonight. We had an unexpected amount of traffic and we need to add more servers to handle the requested viewbots.
Jan 7 17:00:48 UTC 2019 - There is a problem with the follow bot since we changed it yesterday that causes the server to crash. We're aware of the issue and the follower bot should be back online within the next couple of hours. We're having a few teething issues with the new bot, but, it has been functioning really well...server crashing aside.