Our recent announcements regarding our viewer bot and other related services are listed below. We post announcements any time there is a major change or update.
Apr 1 7:24:31 UTC 2019 - Sorry about the downtime! We had a little issue with downtime today when our SSL certificate wasn't automatically renewed like it should have been. There was a server issue that stopped the certificate renewing and it therefor expired. The problem should now be resolved and we will be crediting compensation shortly.
Mar 16 2:31:49 UTC 2019 - We are slowly rolling out patches to the viewbot to sort the under-delivery. If you're experiencing under-delivery, please contact support and they can boost your plans. We will be crediting everyone's accounts once the patch is rolled out across all servers.
Mar 14 21:55:27 UTC 2019 - We are aware that some users are experiencing random under-delivery and we are working to resolve the issue. We have now discovered the problem and are implementing the fix, so it will not be long until we're back at 100% efficiency. For the time being, we have adjusted the code slightly to help delivery.
Jan 20 17:18:26 UTC 2019 - We are currently making some improvements to the follow bot and introducing some new accounts to help increase the realism of the accounts. We are also ageing some new chatbot accounts that will be available soon that now follow random streamers and have followers themselves to also look more real.
Thank you for your patience.
Jan 15 1:00:42 UTC 2019 - Everything is back online now. As most people are aware, Twitch had an issue for a few hours today which caused massive problems when attempting to chat and as a result, most people had an empty chat. However, they have since resolved the issue (according to their Twitter) and all services are operational again.